Have Questions?
Frequently Asked Questions
Everything you need to know before you hitch up and hit the road.
Booking & Pickup
How do I reserve a trailer?
Call or text us, or send a message through our contact page with the trailer you want and your rental dates. We will confirm availability and get your reservation set up.
What do I need to bring when I pick up my trailer?
Bring a valid driver's license and the vehicle you plan to tow with. We'll walk you through the trailer, check your hitch and lights, and make sure everything is connected safely before you leave.
How far in advance should I book?
We recommend booking as early as possible, especially for weekends, holidays, and the busy moving season. Last-minute rentals are sometimes available, so it never hurts to call.
Can I pick up or return the trailer after hours?
Reach out ahead of time and we will do our best to work with your schedule. Pickup and return times are confirmed when you book.
Towing Requirements
What kind of vehicle do I need to tow a trailer?
Your vehicle needs a properly rated hitch, the correct ball size, and a working light connection. Always check your vehicle's towing capacity in the owner's manual. If you're unsure, tell us what you drive and we'll help you pick the right trailer.
What hitch ball size do your trailers use?
Ball size varies by trailer. Each trailer listing shows its specs, and we will confirm the correct ball size and connection when you book.
Do I need a special license to tow your trailers?
No. A standard driver's license is all you need to tow our rental trailers in Arizona.
I have never towed a trailer before. Can you help?
Absolutely. We will hook the trailer up with you, explain how to load it, and share tips for driving, turning, and backing up so you feel confident on the road.
During Your Rental
Can I take a trailer out of state?
Yes. We allow all of our trailers to be used for out-of-state round-trip rentals. Just let us know where you are headed when you book.
Do your trailers come with straps and tie-downs?
Yes. Our trailers are fully equipped. Straps, bindings, and more can be included in all rentals so you can secure your load without buying extra gear.
Which trailer is right for my project?
Enclosed trailers are great for moves and anything you want protected from weather. Car haulers are built for vehicles and heavy equipment. Utility trailers work well for yard projects, ATVs, and bulky items. Give us a call and we can help you choose.
What if I have a problem with the trailer while I have it?
Call us right away. We will help troubleshoot over the phone and work with you to get things resolved as quickly as possible.
Returns & Payment
Can I extend my rental?
In most cases, yes. Contact us before your scheduled return time and we will let you know if the trailer is available for the extra days.
What condition should the trailer be in when I return it?
Please return the trailer empty, swept out, and in the same condition you received it, along with any straps or equipment included in your rental.
How do I pay for my rental?
Payment details are confirmed when you reserve. If you have questions about deposits or accepted payment methods, call or text us and we will walk you through it.
Before You Hit the Road
Helpful Towing Tips
New to towing or just need a refresher? Keep these in mind and your haul will go a lot smoother.
Double-check the hitch
Make sure the coupler is fully latched and pinned on the ball, safety chains are crossed underneath the tongue, and the wiring is plugged in before you pull away.
Walk around before every trip
Check tire pressure, lug nuts, and that brake lights, turn signals, and running lights all work. Make sure ramps and doors are latched shut.
Load 60% up front
Put about 60% of the weight ahead of the axles and keep heavy items low and centered. A tail-heavy trailer is the most common cause of sway.
Strap everything down
Secure cargo so it cannot shift when you brake or turn. Re-check your straps after the first few miles, since loads settle once you are moving.
Slow down and leave room
Stay at or below 55 mph unless posted otherwise and roughly double your following distance. You need far more room to stop with a loaded trailer.
Take turns wide
Your trailer tracks inside your tow vehicle on turns. Swing wider than usual at corners so you do not clip curbs, signs, or other cars.
Back up slowly
Hold the bottom of the steering wheel and move your hand the way you want the trailer to go. Use a spotter whenever you can, and pull forward to reset if needed.
If it sways, do not slam the brakes
Ease off the gas, hold the wheel straight, and gently apply the trailer brake if you have one. Once you are back under control, pull over and check the load.
